We recently moved to San Mateo and were looking for new dentist. After lot's of search I decided to go with Dr. Konrad. Today I had my new-patient exam and I was very impressed. They did show me all their new gadgets including a camera and laser and who knows what. I didn't care all that much about their fancy high-tech toys, but was impressed how low-key and nice they were too me. It gave me confidence they know what they are doing. It felt very human and real. I am bringing my wife and kids there. The front desk was was easy to work with regarding scheduling and figuring out how to get my xrays from previous dentist. There was some small hick-up with some missing xrays, but I attribute it to complexity of my situation and no miss on their end. Most importantly they didn't stress and quickly figured out how to get them.
I am a new patient to Dr. Konrad and he and his staff have done a great job at making me feel welcome. I've always had anxiety about going to the dentist because my tori (extra bone growth) and x-rays have never been a fun combination. My hygienist was superb about getting me through the process efficiently while still managing to get all the films he needed -- that has NEVER happened before!! Dr. Konrad and his team were very kind and calming. I like how Dr. Konrad presented a variety of options to me in my care versus pushing for what he wants. I appreciate the professionalism of everyone I came in contact with at his office. Great job.
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